Billing
How maintenance billing works
Maintenance plans are billed around your visit schedule, not on a fixed prepaid calendar.
When you're charged
- Shown as a monthly price, for easy budgeting — e.g. “$150mxn/mo” — but billed as one payment every 6 months, six months' worth at once, timed to your cartridge-replacement schedule.
- Charged 2-3 days before your confirmed visit — never at signup, and never after the fact. You'll always know a charge is coming because we've already confirmed the appointment with you.
- A receipt is sent immediately after every charge, referencing your upcoming visit.
- Pay by cash, card, or Apple Pay, charged in Mexican pesos (MXN) or US dollars (USD) — whichever is easier for you.
Cancellation policy
- Cancel anytime, no forfeiture. Cancel before your next charge fires — nothing happens, no charge, no visit.
- Already been charged? If you cancel in the window after being charged but before the visit happens, you get a full refund.
- After the visit, that charge is simply payment for completed service.
To update a card or cancel, message us on WhatsApp and we'll process it directly — no need to navigate a portal yourself.